Go to your dispenser's main menu by pressing any button and select Device Settings > Connect to WiFi > Reset WiFi Chip. ![]() Reset your router by turning it off for 10 seconds and turning it back on. Reset your Hero smart dispenser by unplugging it from the back, leaving it off for at least two minutes, and plugging it back in. That's a great service to help users and caregivers ensure prescriptions are getting refilled on time.
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